Generally, 80 percent of the premium that companies earn is spent on processing claims in healthcare, like payments and extra fees, according to a survey by Strategy&, a subsidiary of PwC. So if payer organizations can find a medical claims adjudication software or system to simplify these processes, they can minimize costs and price their services more competitively.
We should also take note that competitive prices and medical claims processing are key factors in customer retention. Therefore, customers stay longer if payer organizations can reduce costs and streamline their claims processing.
Our current technological advancements are opening options for payer organizations to mitigate claims processing costs. For instance, we've reached an innovative junction between manually or auto adjudication of claims.
Manual Adjudication
As the name suggests, manual adjudication requires staff or employees to manually enter and review the insurance claims. Although computer systems are still utilized to enter and process the claims, this method is not as fast and accurate as fully automating your claims adjudication processes.
Auto-Adjudication
With auto-adjudication technology, a computer system can enter, review, calculate, and process the medical claims with zero to minimal human interference. You simply define certain rules and parameters to configure how the system processes the claims. So with auto-adjudication, you get faster medical claims processing time, more accurate adjudications, and less manual work. With benefits and ease of automation technology, more payer organizations are starting to invest more in auto-adjudication systems.
Since processing claims is a central part of a payer organization’s interests, by simplifying processes and minimizing costs, automation plays a crucial role for success. When you invest in auto-adjudication systems for your claims, your organization can optimize current processes and keep up with the rising demands of the healthcare industry.
According to a study from the World Economic Forum (WEF), by the year 2022, 62 percent of an organization’s data storage and data processes will be executed via computers. So with the rising trend of automation technology, investing in auto-adjudication systems can definitely help your organization stay relevant in the near future.
A higher adjudication rate means a higher rate for success
An article by Healthcare Finance News states that the best rate for auto-adjudication would be above 85 percent. So if payers can adjudicate 85 percent of their claims without any manual intervention, their efficiency rate becomes very ideal for success. Remember, your adjudication rate determines your success, so you need the best auto-adjudication system to optimize your claims processes.
The main problem with medical claims processing falls in the accuracy of the information that is provided. These days, most medical or insurance claims are sent electronically through electronic data interchange (EDI) channels, which are analyzed and adjudicated by software systems.
But as good as most systems are, they’re still prone to problems like security breaches, fraud, inaccurate data, and miscalculations. So getting an auto-adjudication system isn’t enough. If you want to secure your company’s success, you need to get the top and one of the best automation system available in the market.
Like QuickCap’s auto-adjudication features, you need a system that’s advanced enough to accommodate different claim EDI formats, secure enough to prevent fraud, and accurate enough to validate crucial details and calculations.
QuickCap 7 is the auto-adjudication system that you need
When the benefits of automation is only limited to the capabilities of your technology, you shouldn’t leave the quality of your automation to chance. Your system should automate medical or insurance claims adjudication processing without a hitch.
QuickCap’s rule-based auto-adjudication feature allows payers to do the following;
QuickCap can also help you streamline your administrative and clinical processes;
To compete with the constant demands of the healthcare industry, it’s important for healthcare payer organizations to invest in faster and more reliable data processing tools for their daily operations.
Automate your administrative and clinical processes using QuickCap v7.0 so you can streamline your workflow, reduce costs, improve customer experience, and ultimately secure your organization’s growth.
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